How to check your ready-to-sell status with each Medicare carrier (plan year 2027)

Passing your certifications doesn’t make you ready to sell. Each Medicare carrier keeps its own ready-to-sell list, and the only place that settles it is that carrier’s agent portal: Producer World for Aetna, Jarvis for UnitedHealthcare, Vantage for Humana, Centene Workbench for Wellcare, the Agent Portal for Devoted, and Anthem’s agent site for Anthem. Check every carrier, every plan year, and write down the day you saw it.

What “ready to sell” means

Ready to sell (RTS) is a carrier confirming that you can market and enroll its Medicare Advantage and Part D plans for a given plan year. It comes after the general training everyone takes. Federal rules require Medicare plans to make sure the agents selling for them are trained and tested every year, with a passing score of 85% or higher (42 CFR § 422.2274). That 85% is the federal floor. AHIP sets its own, higher bar of 90% on its final exam (see the AHIP guide). Past that, each carrier decides for itself when you’ve done enough to sell its plans.

Because it’s a Medicare Advantage and Part D term, you won’t run into it with final-expense carriers.

What usually has to be done first

Every carrier words it a little differently, but most want some version of this:

• AHIP or NABIP for the plan year, if the carrier accepts it, with your score sent to that carrier. (See AHIP certification and carrier recerts.)
• The carrier’s own certification for the plan year.
• An active contract and appointment with the carrier.
• Every state you’ll sell in, plus any state or market training the carrier asks for.
• Extra training for special plans, like special needs plans, if you’ll sell them.

Where each carrier shows ready to sell

Here’s what each carrier says on its own public agent pages. Requirements change every year, so if the portal and this table ever disagree, go with the portal.

Aetna: Producer World

For its individual Medicare products (MA/MAPD and PDP), Aetna asks for four things. Finish the annual certification on its Medicare certification site. Have an active contract, which starts with an invitation to its contracting site from your recruiter or local market. Finish market-specific training for every state and market where you’ll sell MA/MAPD. Then confirm you show as ready to sell, either on the interactive map in Producer World or by asking your recruiter or Aetna Medicare Broker Services (brokersupport@aetna.com, 1-866-714-9301, Monday to Friday, 8 AM to 8 PM ET). Source: Aetna producer FAQs.

UnitedHealthcare: Jarvis

In Jarvis, go to Knowledge Center, then Ready to Sell. The Certification Status link there shows which products you’re certified to sell, and the Learning Lab link is where you start certifying. The base-level assessments cover UnitedHealthcare’s Medicare Advantage plans that aren’t special needs plans, along with Part D and Medicare Supplement. D-SNP and C-SNP plans need a separate next-level assessment, and you’ll need the Events Basics module to hold sales events. For plan year 2027, the Fast Track path opened June 1, 2026, the Standard path opened June 8, and the AHIP and NABIP transfer paths opened in late June. Source: the Ready to Sell page in Jarvis, which you’ll see once you sign in with your One Healthcare ID.

Humana: Vantage

Humana’s agent portal is Vantage. Its public agent pages don’t say where ready-to-sell status shows up inside Vantage, so if you can’t find it, call Humana Agent Support at 1-800-309-3163 (Monday to Friday, 8 a.m. to 7 p.m. Eastern), per Humana’s agent page.

Wellcare: Centene Workbench

Wellcare wants its Annual Certification Training plus AHIP or NABIP, all taken through the Training menu in Centene Workbench, its single sign-on broker portal. When you’ve finished everything, Wellcare sends you a Ready to Sell email. Source: Wellcare’s 2027 broker roadmap.

Devoted: Agent Portal

Devoted sells Medicare Advantage in select counties in 34 states for 2027. You certify through its Agent Portal, and the path you choose decides your affiliation and how you’re paid. If you work with an agency, get the agency’s certification link from its administrator before you start. If you already started on your own by mistake, Devoted asks you to call Agent Support at 1-877-764-9446 to fix it. If you’re recertifying, just log in to the Agent Portal. Sources: Devoted for brokers and Devoted broker certification.

Anthem: agent site and Producer Toolbox

Anthem’s agent site sends you to Elevance Health’s certification site for training, and to Producer Toolbox for contracting and appointments. Its public pages don’t say where ready-to-sell status shows, so ask Anthem’s National Agency Services (medicareagentsupport@anthem.com, 800-633-4368, Monday to Friday, 8:30 a.m. to 8 p.m. EST). Source: Anthem’s agent site.

When it has to be done

• October 1: the first day plans can market next year’s plans (42 CFR § 422.2263).
• October 15 to December 7: the Annual Enrollment Period (Medicare.gov).
• Summer: when carriers usually open next year’s certification. UnitedHealthcare opened its plan year 2027 paths on June 1 and June 8, 2026. Check each of your carriers for its own dates.

Aim to show ready to sell with every carrier you’ll offer, in every state you sell in, before October 1.

Not showing ready to sell? Check these

• Your AHIP score never reached the carrier. AHIP can send your score to several carriers, but each one has to actually receive it. Confirm it got there.
• You haven’t finished the carrier’s own modules. AHIP doesn’t replace a carrier’s certification.
• Your contract or appointment is still pending.
• You’re ready for one product but not another. You might show for Medicare Advantage but not Part D, or for regular plans but not special needs plans. UnitedHealthcare, for one, certifies D-SNP and C-SNP plans separately.
• You’re ready in one state but not another, or a state never got added. Aetna requires market-specific training for every state and market.
• You’re looking at the wrong plan year. Make sure the status in front of you is for the year you’re about to sell.
• You looked up your agency’s NPN instead of your own.
• You certified under the wrong affiliation. At Devoted, agents who work with an agency should use the agency’s link so contracting and commissions land in the right place.
• Your upline or hierarchy isn’t set up. Ask your upline or the carrier’s agent support.

Write down the date you saw it

The day a carrier shows you as ready to sell, write down the date and the plan year, with one row for each person and each carrier. Then when a client calls in November asking about a plan, you already know whether you can write it.

The free recert & license tracker has a ready-to-sell column next to AHIP, carrier certification status and due dates. It works in Google Sheets or Excel, or you can print it.

How Formation handles ready to sell

Formation is insurance agency software Sam Brown builds for independent Medicare, life and final-expense agents. It isn’t a CRM, and it doesn’t replace yours. It runs alongside it.

You enter each person’s carriers and certifications once. Every morning, Formation checks them against your rules and puts anything that still needs you on one screen, like which carriers still need this year’s cert and for which agents. If everything’s on track, you don’t hear from it. It was built for an independent Medicare and final-expense agency, and it runs there every morning.

If you only sell for a carrier or two, the free tracker may be all you need.

Questions agents ask

This guide is general information, not legal advice. Rules change, and your state’s insurance department and your carriers have the final word.